Support

How can we help?

Our team is here to help you get the most out of Evolinq.

Email support

Write to our support team with any question or issue. We usually reply within one business day.

support@evolinq.io

FAQ

Answers to common questions about the Evolinq platform.

Read the FAQ

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Evolinq add-in for Excel

The Evolinq add-in brings procurement automation into Excel: send RFQs, track supplier quotes and order confirmations, and manage purchase orders from your spreadsheet. An Evolinq account is required.

Requirements

  • Excel for Microsoft 365 on Windows or Mac, or Excel on the web
  • A Microsoft 365 work or school account
  • An active Evolinq account for your organization

How to install

  1. In Excel, open the Home tab and select Add-ins.
  2. Search for "Evolinq" and select Add.
  3. Select the Evolinq button on the Home tab to open the panel.
  4. Sign in with your Microsoft work account.

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I can't find the Evolinq button.

Close and reopen Excel. If your organization manages add-ins centrally, ask your IT administrator to deploy Evolinq from the Microsoft 365 admin center.

Sign-in fails or the panel stays blank.

Make sure pop-ups are allowed and that you use your work account. Your administrator may need to grant consent for the Evolinq app in Microsoft Entra ID.

My data doesn't update.

Check your internet connection and the Evolinq status page. If the problem continues, email support with a screenshot and the time it happened.

Privacy and security

Read how we handle your data and the terms that apply to Evolinq and its add-ins.