Frequently Asked Questions

What is Evolinq?

Evolinq is an AI-powered platform that automates supply coordination. It gives procurement and operations teams full visibility over orders, sends real-time alerts when issues arise, and uses AI expeditors that act like digital buyers. This means companies can streamline processes without adding new manual work or forcing suppliers to change.

Which companies does Evolinq fit?

Evolinq is ideal for companies in Manufacturing (OEM, EMS, Automotive, general MFG), Aerospace and Defense, Transportation, and Retail. Any company managing more than 10,000 PO order lines annually with at least tens of suppliers can benefit. Evolinq is especially useful for organizations struggling to track tens of thousands of POs, where every error or delay can cause significant problems.

Do suppliers need to learn or connect to a new system?

No. Evolinq works directly with the way suppliers already communicate - mainly through free-text emails and documents. They don't need to log in to any new portal, install software, or change their processes. This ensures fast adoption across global supplier networks.

How does Evolinq integrate with existing systems?

Evolinq is designed to be IT-friendly. It can run as a standalone solution or integrate seamlessly with ERP systems such as SAP, Oracle NetSuite, Microsoft Dynamics 365, Infor, and IFS, as well as other procurement and supply chain management platforms. The platform requires only minimal connections and data to start working, making it fast and low-effort to deploy.

How does Evolinq ensure data security?

Evolinq has been built for the largest enterprises. Its founders were executives in leading cybersecurity companies such as Rapid7. We are SOC 2 compliant, operate at the highest standards in cybersecurity, and are always happy to provide any evidence or documentation needed.

Can Evolinq help reduce operational workload?

Yes. Evolinq can reduce up to 90% of operational workload by automating repetitive tasks such as following up on confirmations, checking order status, and identifying mismatches. Teams can then focus on strategic work like supplier development and risk management.

What happens if there's an issue with an order?

Evolinq continuously monitors supplier responses and order data. If it detects risks - such as incorrect SKUs, missing confirmations, delays, or conflicting information - it automatically flags them and notifies the right stakeholders. This allows teams to act before small issues become supply chain disruptions.

How fast can Evolinq be deployed?

Evolinq is a plug-and-play solution. Most companies can go live in 1-day, not months. Because it requires minimal IT effort and no supplier training, deployment is smooth and doesn't disrupt existing workflows.

What kind of support is available?

We provide continuous customer support, onboarding assistance, and dedicated account management. Our team works closely with customers to ensure Evolinq fits their processes and delivers measurable results from day one.

Is it visible what Evolinq Agents are doing?

Yes. While Evolinq Agents take autonomous decisions - such as sending emails and operating order processes - your buyers and logistics teams always remain in full control. You can see exactly what's happening at any given time, and you can take over instantly if needed.