Infor ERP Order Automation: How Evolinq Solves Supplier Communication & Data Gaps

Noam Shakuri

Why Infor ERP Users Are Turning to AI for Order Management
59% of Infor ERP customers say supplier communication breakdowns delay shipments (IDC, 2024). While Infor excels at manufacturing and supply chain planning, its procurement workflows often rely on:
- Manual purchase order follow-ups
- Email/Excel-based supplier coordination
- Disconnected goods receipt processes
Evolinq’s AI layer closes these gaps by automating Infor ERP order management end-to-end. Here’s how.
Evolinq’s Infor-Centric Automation Solutions
1. PO Execution & Supplier Collaboration
Infor Pain Point: No native way to auto-send POs or track supplier confirmations in Infor LN/M3
Evolinq’s Fix:
✅ Auto-distributes POs via email/EDI/portal (supplier’s preferred channel)
✅ Tracks responses and updates Infor (e.g., PO acknowledgment status in Infor Document Management)
✅ Flags mismatches (e.g., "Supplier confirmed 500 units; Infor PO shows 450")
2. Dynamic MRP Action Coordination
Infor Pain Point: Expedite/postpone requests require manual calls/emails
Evolinq’s Fix:
✅ Automates MRP actions (expedite/defer/cancel) to suppliers
✅ Validates changes against Infor’s lead times and contracts
✅ Updates Infor schedules (e.g., adjusts PDS600 in Infor LN)
3. Automated Goods Receipt Validation
Infor Pain Point:
- Suppliers claim shipments are en route, but Infor GR (PDS170) isn’t triggered
Evolinq’s Fix:
✅ Auto-reconciles ASNs with Infor’s expected receipts
✅ Triggers PDS170 when tracking confirms delivery
✅ Generates claims for discrepancies (short/over shipments)
4. Infor Data Integrity Assurance
Infor Pain Point: Critical supplier emails (date changes, QC notes) never reach Infor
Evolinq’s Fix:
✅ Scans supplier emails for updates to:
- Order quantities (PPS200)
- Pricing (Infor Contract Management)
- Delivery dates (PDS600)
✅ Auto-updates Infor or flags exceptions
5. Bulk Order Reconciliation
Infor Pain Point: Suppliers send spreadsheets of "all open orders," forcing manual cross-checks
Evolinq’s Fix:
✅ Validates bulk submissions against Infor data:
- Dates (vs Infor MRP)
- Quantities (vs PPS200)
- Prices (vs Infor Contracts)
✅ Highlights exceptions for review
Unified Visibility: Infor ERP + Supplier Chaos
Evolinq’s dashboard provides a single view of:
- Infor Data: Live PO, schedule, and receipt status (PPS200/PDS600)
- Supplier Communications: Email/portal responses linked to Infor documents
- Alerts: "Supplier promised 5/1 delivery; Infor shows 5/15"
Seamless Infor Integration
Pre-Built Connectors
- Supports Infor LN (BODs) and M3 (APIs)
- CloudSuite-compatible
Industry-Specific Workflows
- Manufacturing: Auto-trigger POs based on Infor M3 requirements
- Distribution: Sync ASNs with Infor Warehouse Management
Security Compliance
- Mirrors Infor roles (e.g., Purchasing Agent vs. AP Clerk)
Real-World Impact for Infor Users
Metric | Before Evolinq | After Evolinq |
---|---|---|
PO Processing Time | 3 days | 4 hours |
Manual Email Handling | 18 hrs/week | 2 hrs/week |
Delivery Discrepancies | 25% | 7% |
Key Takeaways
- Evolinq extends Infor’s capabilities with AI-driven supplier collaboration
- Ensures Infor stays updated amid email/Excel chaos
- Delivers unified procurement visibility